How can we help?
Deliveries
  • What are the delivery times?

Delivery times depend on the country to which orders are shipped. OWO will manufacture products on a first-come, first-served basis. As a general rule, the delivery period starts from the moment you receive the sending confirmation by email with your tracking number and can take from 4 to 10 days. We’ll send you an email giving the shipping dates according to the order number.

  • What’s the estimated time of arrival?

The estimated shipping time for all our products is 10-12 days. 

  • Where can owogame.com orders not be shipped?

We currently do not ship to the following countries: Iran, Sudan, Russia, Cuba, Syria, North Korea, Uganda and Afghanistan. Delivery addresses located in the listed countries will be rejected at the time of ordering. You may send us an email to clarify.

  • Is it possible to deliver an order to a PO box?

Due to security issues, owogame.com will not process any order to a delivery address that is a mailing list or a PO box. All owogame.com packages are hand-delivered to the recipient, so it is not possible to deliver them to a mailbox.

  • How will my order be delivered?

Deliveries will be made by our shipping partners (UPS and GLS).

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