Both Manual and Automatic Connection fail:
If a connection cannot be established with the OWO App in any way possible these are the most likely cases:
- Not on the same network. It is possible that the OWOApp and the game to which you are trying to connect are not in the same internet network. Some routers may have two wifi networks (One high speed network and one normal network), make sure that both are in the exact same network.
- The mod may not have been properly installed. Check the Melonloader console (It will be opened together with the game) and make sure the OWOMod has been successfully loaded.
- Mods that don’t use Melonloader. The installation may have failed, try to reinstall the mod and make sure to follow the developer installation instructions.
- Conflict in communication. Make sure there are no other tools trying to establish a connection with OWO (such as another game, the Sensation Creator, or Visualizer).
If after all of these have failed, try to restart your computer to make sure that everything has been properly closed.
Manual Connection works, Automatic connection fails:
If you can establish a connection with the OWOApp only by manually introducing the IP of your device, but not using the automatic connection feature, these are the most likely cases:
- Virtual Networks. If you have installed a virtual machine, it is possible that the system is wrongly trying to send a message through the wrong virtual adapter. Disabling the virtual network from the windows control panel would solve the issue.
- VPNs. Having a vpn turned on can also create problems with the connection, try turning them off before playing and check if that solves the issue.
Additionally, we recommend checking our Discord for extra resources related to technical issues. You can also find helpful tutorials on our YouTube channel.
If these suggestions don’t solve the problem, get in touch with us using our contact form.
- How do I redeem my game code?
Redeem your code at the following website depending on the game:
https://thecrewgame.com/owo || http://assassinscreedmirage.com/owo
- Copy the code printed on the voucher and submit it.
- Log into your Ubisoft Account or sign up
- If your code is for PC, find it on your Ubisoft Connect PC launcher!
- If your code is for PlayStation 5 or Xbox Series X, your key will be in your Ubisoft account associated email. Redeem the new key on your console.
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